Subscription Terms

1. Plans and prices

• Individual plan: one licence for one person, $20.00 a month or $200.00 a year.
• Organization plan: $15.00 per licence a month or $150.00 per licence a year, with a minimum of 3 licences.

Prices are in US dollars and do not include taxes, which are added where required. The price you pay is the one shown when you subscribe or renew.

2. Free trial

New subscriptions start with a 7-day free trial. A card is needed to start the trial, and nothing is charged during it. We email you a reminder before the trial ends. If you do not cancel before the trial ends, your subscription starts and your card is charged for the plan you chose. Restarting a cancelled subscription does not include a new trial.

3. Billing and automatic renewal

Your subscription renews automatically every month or year, depending on the billing interval you chose, and your card is charged at the start of each period until you cancel. Payments are processed securely by Stripe.

4. Changing licences or plans

• Adding licences: you are charged straight away for the rest of the current period, then the new total from the next period.
• Removing licences: the unused amount is credited to your next bill. The Organization plan keeps a minimum of 3 licences.
• During the free trial: nothing is charged for changes; the new total applies when the trial ends.
• Upgrading from Individual to Organization: your jobs move to the company account, and the amount due is shown before you confirm.

5. Failed payments

If a payment fails, we and Stripe will try again and let you know. Access to the app is paused until the payment succeeds. Your jobs are kept in the meantime.

6. Cancelling

You can cancel at any time from your account on the Sqvero website. On the Organization plan, only the company's admins can cancel. When you cancel, you keep access until the end of the period you have already paid for, and you are not charged again. If you cancel during the free trial, you are not charged at all.

7. Refunds

Payments are non-refundable, and we do not give refunds or credits for partly used periods, except where the law requires it or as described in these terms. If you think you were charged by mistake, contact us at support@sqvero.com and we will look into it.

8. Price changes

We may change our prices. We will tell you at least 30 days before a new price applies to your subscription, and it takes effect from your next billing period. If you do not want to pay the new price, you can cancel before then.

9. Your jobs after cancelling

When your subscription ends, your jobs stay in your account until you ask us to delete them. Restart your plan and they are all there. See our Privacy Policy for how we handle your data.

10. Contact us

Questions about billing? Email support@sqvero.com.